For the most recent entries see the
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Reijers, H.A.
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Jansen-Vullers, M. H.;
Netjes, M.;
Reijers, H. A.;
Stegeman, M. J.:
A Redesign Framework for Call Centers.
2006.
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Jansen-Vullers, M. H.;
Netjes, M.;
Reijers, H. A.;
Stegeman, M. J.:
A Redesign Framework for Call Centers.
2006.
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Reijers, Hajo A.:
Design and Control of Workflow Processes -- Business Process Management for the Service Industry.
2003.
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van der Aalst, W.M.P.;
Reijers, H.A.;
Limam, S.:
Product-driven Workflow Design.
2001.
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van der Aalst, Wil M.P.;
de Crom, Poul J.N.;
Goverde, Roy R.H.M.J.;
van Hee, Kees M.;
Hofman, Wout J.;
Reijers, Hajo A.;
van der Toorn, Robert A.:
ExSpect 6.4: An Executable Specification Tool for Hierarchical Colored Petri Nets.
2000.
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van Hee, K.M.;
Reijers, H.A.:
Using Formal Analysis Techniques in Business Process Redesign.
2000.
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Reijers, H.A.;
van der Aalst, W.M.P.:
Short-Term Simulation: Bridging the Gap between Operational Control and Strategic Decision Making.
1999.
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