For the most recent entries see the
Petri Nets Newsletter.
A Redesign Framework for Call Centers.
Jansen-Vullers, M. H.;
Netjes, M.;
Reijers, H. A.;
Stegeman, M. J.
In:
Business Process Management, pages 306-321.
2006.
URL: http://dx.doi.org/10.1007/1184176021.
Do you need a refined search? Try our search engine
which allows complex field-based queries.
Back to the Petri Nets Bibliography