The Impact of Personalisation on Human-Robot Interaction in Learning Scenarios

Nikhil Churamani, Paul Anton, Marc Brügger, Erik Fließwasser, Thomas Hummel, Julius Mayer, Waleed Mustafa, Hwei Geok Ng, Thi Linh Chi Nguyen, Quan Nguyen, Marcus Soll, Sebastian Springenberg, Sascha Griffiths, Stefan Heinrich, Nicolás Navarro-Guerrero, Erik Strahl, Johannes Twiefel, Cornelius Weber, Stefan Wermter
Proceedings of the Fifth International Conference on Human Agent Interaction, pages 171--180, doi:10.1145/3125739.3125756 - Oct 2017.
Associated documents : Churamani2017TheImpact_Web.pdf [5.8Mo]   http://dx.doi.org/10.1145/3125739.3125756
Advancements in Human-Robot Interaction involve robots being more responsive and adaptive to the human user they are interacting with. For example, robots model a personalised dialogue with humans, adapting the conversation to accommodate the user's preferences in order to allow natural interactions. This study investigates the impact of such personalised interaction capabilities of a human companion robot on its social acceptance, perceived intelligence and likeability in a human-robot interaction scenario. In order to measure this impact, the study makes use of an object learning scenario where the user teaches different objects to the robot using natural language. An interaction module is built on top of the learning scenario which engages the user in a personalised conversation before teaching the robot to recognise different objects. The two systems, i.e. with and without the interaction module, are compared with respect to how different users rate the robot on its intelligence and sociability. Although the system equipped with personalised interaction capabilities is rated lower on social acceptance, it is perceived as more intelligent and likeable by the users.

 

@InProceedings\{CABFHMMNNNSSGHNSTWW17,
  author       = "Churamani, Nikhil and Anton, Paul and Br{\"u}gger, Marc and Fließwasser, Erik and Hummel, Thomas and Mayer, Julius and Mustafa, Waleed and Ng, Hwei Geok and Nguyen, Thi Linh Chi and Nguyen, Quan and Soll, Marcus and Springenberg, Sebastian and Griffiths, Sascha and Heinrich, Stefan and Navarro-Guerrero, Nicol\'as and Strahl, Erik and Twiefel, Johannes and Weber, Cornelius and Wermter, Stefan",
  title        = "The Impact of Personalisation on Human-Robot Interaction in Learning Scenarios",
  booktitle    = "Proceedings of the Fifth International Conference on Human Agent Interaction",
  series       = "HAI '17",
  pages        = "171--180",
  month        = "Oct",
  year         = "2017",
  publisher    = "ACM",
  organization = "ACM",
  address      = "Bielefeld, Germany",
  key          = "Churamani2017TheImpact",
  keywords     = "companion robots, dialogue management, human-robot interaction, natural language understanding, person identification, person localisation, personalisation, personalised robots, social robotics, speech processing",
  doi          = "10.1145/3125739.3125756",
  url          = "https://www2.informatik.uni-hamburg.de/wtm/publications/2017/CABFHMMNNNSSGHNSTWW17/"
}

» Nikhil Churamani
» Paul Anton
» Marc Brügger
» Erik Fließwasser
» Thomas Hummel
» Julius Mayer
» Waleed Mustafa
» Hwei Geok Ng
» Thi Linh Chi Nguyen
» Quan Nguyen
» Marcus Soll
» Sebastian Springenberg
» Sascha Griffiths
» Stefan Heinrich
» Nicolás Navarro-Guerrero
» Erik Strahl
» Johannes Twiefel
» Cornelius Weber
» Stefan Wermter